Interpersonal Relation

Interpersonal relation and factors affecting interpersonal relations ?

 

INTERPERSONAL RELATION:

Performance of members of any organisation depends on their ability to effectively interact with their superiors, subordinates and co-workers within the organisation and consumers, suppliers and general public outside. Interpersonal relation, therefore is a very important issue involving any organisation. Most organisations have people problems rather than business problems. People problems are due to faulty interpersonal relations, which hinders the attainment of organisational goal. Efforts are therefore made to enhance the interpersonal skills of the people at work.

FACTORS AFFECTING INTERPERSONAL RELATIONS :

Based on past experience people make assumptions about the nature of the other and of the particular kind of situation they are in (e.g. Competition or Cooperation). Each person develops positive or negative feelings that contribute to enhanced or diminished perceptions of self, the other and the current situation. These perceptions contribute to evaluation of the other person in this situation and lead to the formulation of intentions to interact in specific ways to accomplish personal objectives. The consequences of that behaviour and subsequent interactions generate new inputs for another set of reactions.

A.      Personality Factors: 

When trying to understand your feelings and behaviour, it helps to be aware that how you think and feel about yourself and others may be very unlike how they think and feel about themselves and you. These different evaluation and reactions depend on each individual's self-concepts, value system; frame of reference, defensiveness, interpersonal relationship needs and feelings.

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Organisation Culture

What is organization culture? Describe how organizational culture change can take place ? illustrate from an organization where culture change had taken place.

Ans : Organization culture covers a wide range of behaviour : the methods of production, job skills and technical knowledge, attitude towards discipline and punishment, the customs and habits of managerial behaviour; the objectives of the concern, its way of doing business, the methods of payment, the values placed on different types of works, belief in democratic living and joint consultation, and the less conscious conventions and taboos.

Definitions of Culture :

According to Schein (1885) the term “culture” should be reserved for the deeper level of basic assumptions and beliefs that are shared by members of an organization, that operate unconsciously, and that define in a basic “ taken-for-granted” fashion an organisation’s view of itself an its environment. The assumptions and beliefs are learned responses to a group’s problems of survival in its external environment and its problems of internal integration.

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