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Showing posts with label customer segmentation. Show all posts
Showing posts with label customer segmentation. Show all posts

Wednesday, July 23, 2014

DATA MINING

According to Berry and Linoff, Data Mining is the exploration and analysis, by automatic or semiautomatic means, of large quantities of data in order to discover meaningful patterns and rules. This definition, justifiably, raises the question: how does data mining differ from OLAP? OLAP (Online Analytical Processing) is undoubtedly a semiautomatic means of analyzing data, but the main difference lies in quantities of data that can be handled.

There are other differences as well. Tables 1 and 2 summarize these differences.

Table-1 : OLAP Vs Data Mining – Past Vs Future 
OLAP: Report on the past
Data Mining: Predict the future
Who are our top 100 best customers for the last three years?
Which 100 customers offer the best profit potential?
Which customers defaulted on the mortgages last in two years?
Which customers are likely to be bad credit risks?
What were the sales by territory last quarter compared to the targets?
What are the anticipated sales by territory and region for next year?
Which salespersons sold more than their quota during last four quarters?
Which salespersons are expected to exceed their quotas next year?
Last year, which stores exceeded the total prior year sales?
For the next two years, which stores are likely to have best performance?
Last year, which were the top five promotions that performed well?
What is the expected return for next year’s promotions?
Which customers switched to other phone companies last year?
Which customers are likely to switch to the competition next year?


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